Quality sales, repairs, servicing, and parts for your Singer sewing machine

Rating

100%

I bought the plastic bobbin cover after my son lost my original one and it was absolutely perfect. Fits perfectly and was delivered very quickly. I was kept informed during each step and would definitely recommend

Rating

100%

Just like to say thanks. My sewing machine is now working fine again thanks to the new bobbin case, and has saved the hassle of trying to get it serviced during Covid. Also glad of the extra bobbins ,and I'm sure that the quilting foot will be ideal when I get back to my patchwork.

Rating

100%

Having lost a part on my sewing machine and could not find it on the extensive list of parts I contacted the company first by telephone where a gentleman was extremely helpful and guided me to the online enquiry email. From this I could attach a photograph where the missing part should be with a brief description and the response I received was quick and so helpful enabling me to purchase the missing part at a very reasonable price. I would just like to say a big thank you to the team and their excellent service.

Rating

100%

When my old singer 'died' I decided to purchase a better heavier duty one. I ordered on Friday afternoon and it was delivered just after lunch on Sunday. Amazing service!! Delighted with the machine , surprisingly much easier to use than its very basic predecessor. Love sewing with it!

Rating

100%

Thank you for dispatching my order so quickly, I was particularly impressed with your helpful Customer Services (Wendy) who informed me you were out of stock of my original choice of machine that I ordered on-line. I was given the choice of waiting two to three weeks for a new consignment or accept the same model for immediate dispatch as a re-boxed machine, which I decided to do. I am delighted with my new machine. The quality, features, looks, packaging, instruction book, ease of use stitch options and time saving qualities are all excellent (Overall star rating 5). I have upgraded from a very ancient family heirloom Singer treadle machine (which still works perfectly). It is wonderful to discover all the modern features available and is very easy to use once I got used to threading my new machine. I particularly love the automatic needle threader which saves struggling! Many thanks for your help.

Rating

100%

Thanks for the quick and efficient service. I was impressed by the fact I could still get a manual for my old machine! I know there are newer and probably "better" machines around these days but it has done good and loyal service, like yourselves. Thanks again. Yours faithfully.