The UK's 1st Which? Approved care alarm service
We've supported over ¼ million people and their families with personal alarms for seniors.
Join our life-saving elderly care alarm service today with a 30-day money back guarantee and get peace of mind for you and your family.
The UK's 1st Which? Approved care alarm service
Elderly alarms: a reassuring solution for independent living
Our range of emergency alarms for the elderly and vulnerable are designed to offer flexible and affordable peace of mind and can assist with independent living. With care alarms that can raise an alert if needed when in the home or garden, or elderly care alarms that work when you’re on the go anywhere in the UK, we have an option that’s right for everyone.
Who is the emergency alarm system for?
Tell us who will be using our personal alarm service so we can help you choose the best care alarm for your circumstances.
How can care alarms help you?
It’s a disturbing fact that 1-in-3 people over 65 will have a fall this year1. Falls can have a long-term effect on confidence, impacting independence and mobility.
Taking Care's alarms for the elderly will help you remain independent by providing a way to get help, day or night, in any emergency. Research has shown that having an emergency alarm device reduces overall hospital admissions in older adults by 50% and by 44% where admissions were due specifically to falls2.
What is an elderly care alarm?
- A personal alarm for seniors provides a way to call for assistance should you fall, feel unwell, have a medical emergency or be in distress.
- By pressing the button on one of our emergency alarms for seniors, you are quickly connected to our 24/7 Emergency Resolution Team, who will arrange help from nominated contacts or the emergency services.
- You can choose a care alarm with wearable options and features to suit you.
- Some personal alarms for seniors can be worn as a pendant or around the wrist like a watch.
- Features like automatic fall detection and GPS tracking, along with always-in-reach emergency buttons for the elderly, provide extra reassurance to help you live independently.
How does our personal care alarms service work?
Not everyone has family or friends who live nearby and can respond in an emergency, or you may not want to rely on them.
Our personal alarms for seniors can help anyone who wants to continue leading an independent and active life, not just the elderly or vulnerable. Emergency medical alarms and other alarm devices also fall under the category of personal alarms.
Independence when you want it; help when you need it
- When our expertly trained Emergency Resolution Team receive an alarm call, they will know who is calling and from where.
- The Emergency Resolution Team will speak with the care alarm user directly through the alarm equipment.
- Even if the elderly alarm user is unable to speak, the team will have the alarm user’s emergency contacts and medical information to hand.
- They will quickly assess the situation and a family member or friend will be contacted if help is required.
- If medical assistance is needed, or family and friends cannot be reached, then the emergency services will be called.
Which type of personal alarm for seniors are you looking for?
Choose from our range of emergency care alarms to suit every need. Order with confidence with our 30-day money-back guarantee.
In-Home Personal Alarms
An In-Home Personal Alarm provides independence and peace of mind, whether you are going about your day in the home or enjoying your garden.
Not sure which of our personal alarm for seniors to choose?
Call 0800 085 7371, Monday – Friday, 9am - 6pm, to speak with a Taking Care Sales Advisor.
Compare Alarms
Browse our full range of personal alarms. Compare personal alarms by feature.
Request a Brochure
Download a brochure to share with your loved ones.
Get Your Falls Risk Score
Every 10 seconds, a loved one in the UK has a fall. Find out your risk score in 2 minutes.
We've supported over ¼ million people and their families with alarms for seniors
Last year, we handled over 1.1 million alarm calls and resolved over 49,900 customer emergencies.
Help was just the touch of a button away when Dion's mother had a fall, thanks to her pendant alarm.
Dion's Mum uses her personal alarm to live independently in her own home. Read how it helped her remain independent and get help when she fell.
Alice's Gran was won over by the reassurance the monitored alarm service gives her and her family members.
Alice's Gran was sceptical about getting a falls alarm, until she needed to get help in an emergency. Now she loves her Taking Care Personal Alarm Service.
Trusted by our alarm users and their families
Our customers rate us an 'excellent' on Trustpilot. Read what they have to say about the Taking Care Personal Alarm Service.
I had been shaken by the realisation that I needed help in leading a more secure life at home. The advice and support from Taking Care was invaluable and has given me the confidence to be brave and more relaxed with this new quality of life.
I am recommending them to all my nervous emerging-from-lockdown friends. Their patience and kindness have been exemplary. Thank you so much.
Mrs Hilary Sage
I can't recommend them enough. They have been great at providing my Mum with support when she needs it. Staff always lovely and my Mum says they have lovely calming voices as she has pressed the buzzer a few times.
Kerry Mitchell
A prompt, efficient and friendly service provided to our mother over the years. Very pleased to recommend.
Paul
On the occasion when my father sadly fell and broke his hip during the night, I received the SOS call within moments from an operative who appeared genuinely concerned and interested in my Dad's welfare. I highly recommend their service and consider the costs they charge to be very reasonable, considering the excellent service they provide and the reassurance it gives.
Tim D
Latest resources and advice from Taking Care
Articles and guides for you and your loved ones, available to read online or delivered straight to your email inbox.
January 2, 2024
How to talk to Mum or Dad about getting a personal alarm
We’ve put together a step-by-step guide to help you talk to your elderly loved ones about the benefits of having a personal alarm.
May 16, 2024
Tips for supporting mental health in older adults
Explore tips on how you can support your elderly loved ones to improve mental health and promote a healthy lifestyle.
May 15, 2024
Elderly care experts reveal simple gardening hacks that can help with dementia
From sensory gardens to seasonal flowers, elderly care experts share tips for dementia sufferers to enjoy the outdoors safely.
May 1, 2024
Tips for balancing work and caregiving
We look at tips for juggling life, work and caregiving when an elderly loved one requires some support.
Why choose a personal alarm for seniors from Taking Care?
Taking Care is the largest private provider of emergency alert alarms in the UK. We have been providing 24/7 monitored care alarms for more than 30 years to the elderly and vulnerable.
Award-winning 24/7 Emergency Resolution
We were awarded 'Best Elderly Personal Alarm Specialist' in the GHP Social Care Awards for the life-saving service our three UK-based Emergency Resolution Centres provide.
We are fully endorsed as a Which? Trusted Trader Approved Service, and the first Which? Approved Service for the installation and servicing of personal alarm systems in the UK.
We're part of AXA Health and committed to being a ‘Dementia-Friendly’ organisation, with a range of dementia alarms and trackers.
Emergency alarms are used by people of all ages, not just the elderly and vulnerable. We have a wide range of alarm products for everyone. We also offer in-home alarm installation and key safes to help your or your loved ones to live independently.
Frequently asked questions
Which is the best emergency alarm for seniors?
The best emergency alarm for your needs will depend on your lifestyle and personal preferences for the type of elderly care alarm you want. There are a variety of different features available that will suit different individuals and your requirements.
Some of the considerations for choosing the best emergency alarm for your needs could include:
- Whether you want an elderly care alarm for your home or one that also works when you’re out and about.
- Whether you want certain features such as GPS tracking or automatic fall detection.
- How you would like to wear your emergency alarm, such as a pendant alarm around your neck, or worn like a watch on your wrist.
Find out more about different types of elderly alarm devices.
What happens if I press the button on my elderly care alarm by accident?
If you press the care alarm alert button by mistake, don’t worry. Simply wait for someone from our friendly Emergency Resolution Team to speak to you and then tell them that it was a false alarm and you don’t need any assistance at this time.
Can I take my personal alarm for seniors away with me if I stay with family or go on holiday?
Whether or not your personal alarm for seniors can be taken away with you will depend on the specific type of emergency alarm you have and what its capabilities and features are.
Some of our products, such as Taking Care Anywhere, are designed to work anywhere in the UK so you can take it with you if you holiday in this country.
Some of our other products are designed to work only in the home/garden and have an installed base unit in your home that cannot be taken away with you.
What happens if I lose or break my elderly care alarm device?
If your TakingCare emergency alarm device develops a fault, we will fix this as part of our subscription service. If you lose your alarm device or it is accidentally damaged, we can provide a replacement if you contact our Customer Service team.
Call Customer Services (Monday - Friday, 9am-5pm) on 0800 085 7371 if you need to order a replacement elderly care alarm device.
Is an alarm for seniors better than a mobile phone?
A personal alarm for seniors can often be a more straightforward way to get assistance in an emergency than using a mobile phone. Some of the reasons for this include:
- An alarm for seniors is worn, so it’s always there if needed and can’t be put down or forgotten like a phone may be.
- A single button press will raise an alert on an elderly care alarm, with no need to unlock a phone, search contacts or dial for help.
- Some older people find mobile phones and smartphones very complicated to use, so prefer to have a straightforward alarm with one button to avoid any confusion and save time in an emergency.
- Many personal alarms for seniors come with a long battery life, so the devices don’t need to be charged as often as mobile phones do.
- TakingCare alarms are monitored 24/7, every day of the year, so are always there if an alert is raised. With a mobile phone, family members or friends that you would call may be asleep or otherwise unable to take the call, so help might not be reached in an emergency.
Find out more about mobile phones vs personal alarms.