Current Promo Offers - March 2021
28 Days Return Policy
We hope you love everything you order, but in case you don’t, not to worry. We will happily accept returns for unused merchandise in its original condition at time of purchase in accordance with our terms and conditions of supply. For products purchased on adenandanais.co.uk, you have the right to cancel your order within 28 days starting the day after you receive the products. We offer a full refund if the product is returned in its original condition and packaging. You must send the product back to our head office in London, within 14 days of telling us that you wish to return the product. Please note that the shipping cost of a returned product is at your expense. We recommend that you use a method that allows you to track the package, as we are not responsible for products lost in transit. To make a return, please contact us at europehelp@adenandanais.com or +44 (0) 203 735 7569 with your name, address, phone number and order number. We will then assist you in completing the return process. We are here to help you Monday to Friday 9.30am – 5.00pm UK time. If your product has a manufacturing defect, please contact us at europehelp@adenandanais.com or +44 (0) 203 735 7569, and we will help assist you. For our full returns policy, please refer to our terms and conditions of supply.
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