United Kingdom
28 Days Return Policy
If your purchase is not quite what youre looking for, youve got 28 days from when you received your order to have your items sent back to us for an exchange or refund. Follow these steps: 1. Sign into your account, go to View All Orders and select the order number containing the items you would like to return. 2. Click Create Exchange/Return and follow the steps. 3. Book a free collection by phone with DHL by going to dhl.com and selecting your country to find the telephone number of your nearest branch. Don’t forget to quote our account number 950234685. 4. Complete 5 copies of the return proforma (if included with your order) and fill out sections 2,3 and 7 of the DHL printed waybill: your name and address our address YNAP – THE OUTNET, CD2 Interporto, 40010 Bentivoglio (IT) our account number Express as the return service
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