Returns Accepted
Include the delivery note or a copy of your email invoice with the goods. Send the goods in appropriate packaging. Refunds will be made to the card that was used for the original purchase. Refunds are processed as soon as possible. Your bank/credit card provider can take up to five working days to credit your account after we have notified them of a refund. We recommend using a traceable service offering proof of delivery such as Royal Mail Signed For 1st Class. Jokers Masquerade cannot be held responsible if anything is lost, stolen or damaged in transit.
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